Privacy Policy
Last updated: July 30, 2026
1. Information We Collect
When you use TigerMode, we collect:
- Account information: email address, name, profile photo, date of birth (Google OAuth or email/password sign-up)
- Fitness data: meals logged, calorie/macro intake, workouts, weight, body measurements, fitness goals, dietary preferences
- Health & wearable data: with your explicit permission, exercise sessions and active calories burned read from Android Health Connect (Samsung Health, Fitbit, Garmin, Google Fit and similar). See Section 5.
- Profile & group content: your display name and profile photo, the accountability groups you join, kudos you give to other members’ milestones, and the challenges you take part in
- WhatsApp data: phone number, message content (text, voice notes, images), conversation history with the AI coach
- Payment data: transaction IDs and subscription status (Razorpay and Google Play process card/UPI details directly — we do not store card numbers)
- Images: photos you send for AI-powered meal recognition, and the profile photo you choose
- Device & usage data: browser type, operating system, app version, feature usage patterns
2. How We Use Your Information
- Provide personalised AI fitness coaching and meal tracking
- Generate diet and workout plans tailored to your goals
- Analyse food images to estimate nutritional content
- Display your synced workouts and activity, and award in-app points and streaks
- Send proactive coaching messages, daily summaries, and weekly reports via WhatsApp
- Process subscription payments and manage your account
- Improve the accuracy and quality of our AI coaching
3. Who Can See Your Information
Most of what you record in TigerMode is private to your account— your meals and calorie logs, weight and body measurements, synced health data, diet and workout plans, and your conversations with the AI coach are never shown to other users.
Two things are visible to others:
Public leaderboard
Our leaderboard is public — it appears on our website and can be seen by anyone, including people without a TigerMode account. It shows your display name (first name and last initial), profile photo, points total and current streak length. It does not show your meals, weight, measurements, health data or messages. You are included by default. To be removed, email us at support@tigermode.inand we will take you off it — an in-app toggle is on the way.
Accountability groups
If you join a group, the other members of that group can see your display name, profile photo, points activity, streaks, rank within the group, and any kudos you give or receive. This is visible to that group only, not to the public. Leaving the group ends that visibility.
4. Third-Party Services
We share data with the following services to operate TigerMode:
Google Gemini & OpenAI (AI vision & coaching)
Your messages, meal descriptions and food images are sent to Google Gemini and/or OpenAI to generate coaching responses and nutritional analysis. We select the provider automatically; their respective data-usage policies apply. These providers may process data on servers outside India (see below).
WhatsApp / Meta
Messages are delivered through the WhatsApp Business API. Meta processes message delivery metadata. Your conversations are stored on our servers for coaching continuity.
Razorpay & Google Play (Payments)
Subscription payments are processed by Razorpay (web/WhatsApp) or Google Play Billing (Android app). They receive your payment instrument details (card, UPI, etc.) and transaction metadata. We store only transaction IDs and subscription status.
Supabase (Data Storage)
All user data, fitness logs, and conversation history are stored in a Supabase-hosted PostgreSQL database with row-level security. File uploads (meal photos and profile photos) are stored in Supabase Storage.
PostHog (Product Analytics)
We collect usage events — pages and screens viewed, app opens, and feature usage — with a device identifier, linked to your account ID when you are signed in. This never includes your health data, meal photos, or message content, and we do not record your sessions. Processed on PostHog’s US servers.
Sentry (Error Monitoring)
When the app or website encounters an error, a crash report (stack trace and technical device metadata) is sent to Sentry so we can fix it. We scrub email addresses and phone numbers from these reports and do not attach message or health content. Processed on Sentry’s US servers.
International transfers:some of these providers (e.g. Google, OpenAI, Meta) process data on servers located outside India. Where data is transferred internationally, it remains protected under this policy and the providers’ own safeguards. We never sell your personal data.
5. Health & Wearable Data (Health Connect)
On Android, TigerMode can connect to Health Connect to sync your fitness activity. We only read this data after you explicitly grant permission, and only the following data types:
- Exercise sessions (your logged workouts and their duration/type)
- Active calories burned
This data is used solely to display your activity inside the app, calculate progress toward your goals, and award in-app points and streaks. We do not use Health Connect data for advertising, and we never sell or shareit with third parties for their own purposes. You can revoke access at any time in your device’s Health Connect settings or by disconnecting the device in the app; you can delete all synced health data by deleting your account (Section 8).
6. Data Retention
We retain your data for as long as your account is active. WhatsApp conversation history used for AI context is limited to the current day's messages. You may request deletion of all your data at any time (see Section 8).
7. Your Rights Under DPDPA
Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:
- Access: request a copy of your personal data
- Correction: update inaccurate information
- Deletion: request permanent deletion of all your data
- Withdraw consent: opt out of data processing at any time
- Nomination: nominate another person to exercise these rights on your behalf in the event of your death or incapacity
- Grievance redressal: raise a complaint with our Grievance Officer (Section 12). If we do not resolve it to your satisfaction, you may escalate the complaint to the Data Protection Board of India
8. Account Deletion
You can permanently delete your account and all associated data through the app settings or by contacting us. Deletion removes your profile, fitness logs, synced health data, group memberships and kudos, WhatsApp conversation history, payment records, meal images, and all other personal data. This action is irreversible. For step-by-step instructions, including how to request deletion if you can no longer access the app, see our Delete Account page.
9. Data Security
We use industry-standard security measures including encrypted database connections, row-level security policies, HTTPS for all communications, and HMAC signature verification for webhook endpoints. Sensitive fields are redacted from server logs.
10. Age Requirement
TigerMode is intended for users 18 years of age and older, and we do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it.
11. How to Unsubscribe
- Reply STOP to any WhatsApp message to unsubscribe from coaching
- Type CANCEL in WhatsApp to cancel your premium subscription
- Manage your subscription in app settings
- Contact us at the email below
12. Grievance Officer (India)
In accordance with India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the DPDP Act, 2023, our Grievance Officer is:
- Name: Shubham Khobragade
- Email: support@tigermode.in
We acknowledge grievances within 24 hours and aim to resolve them within 15 days of receipt.
13. Contact Us
For privacy questions or data requests, email: support@tigermode.in